Terms of Service

Last Updated: October 21, 2026

1. Overview

Welcome to Flowxwear. Throughout these Terms of Service, “we,” “us,” and “our” refer to Flowxwear.

Flowxwear operates this online store and website, including its information, features, products, and services, to provide customers with a convenient shopping experience. Our store is powered by Shopify.

These Terms of Service, together with the policies referenced in this document, govern your access to and use of our website and services.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service and the applicable policies. If you do not agree, please do not use our services.

2. Eligibility and Use of Our Website

You must be legally capable of entering into a binding agreement to make purchases through our store.

You agree to use our website only for lawful purposes. You must not misuse our services, interfere with website security, attempt unauthorized access, or engage in fraudulent activity.

You are responsible for ensuring that the information you provide during checkout is accurate and complete.

3. Products and Descriptions

Flowxwear offers fashion apparel, including men's and women's leather jackets, coats, biker jackets, bomber jackets, suede jackets, shearling styles, and other streetwear products as available in our collections.

We aim to provide accurate product descriptions, images, prices, size information, and availability details. Colours and visual appearance may vary depending on your screen and device settings.

Product materials, sizing, fit, specifications, and available variants may differ between items. Please review the relevant product page before placing an order.

We do not guarantee that every product or size will remain available at all times.

4. Pricing and Product Availability

Prices, promotions, and product availability may change without prior notice, subject to applicable law.

The price and applicable charges presented at checkout will govern your order, subject to any corrections permitted by law.

If a material pricing or listing error affects an order, we may contact you to explain the issue and discuss available options, as permitted by applicable law.

Applicable shipping charges and taxes will be displayed at checkout where required.

5. Orders and Acceptance

Placing an order constitutes a purchase request. An automated order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

Orders are subject to payment authorization, product availability, verification where necessary, and acceptance by Flowxwear.

If we cannot fulfil an order, we will notify you and arrange any applicable refund in accordance with applicable law.

Please check your order details, selected sizes, product variants, and shipping address carefully before completing checkout.

6. Payments

Available payment methods will be displayed at checkout.

Orders may be subject to payment authorization and verification by the relevant payment provider. Payment availability may vary by transaction.

Payment information is handled through the applicable payment services and in accordance with our Privacy Policy and the relevant provider's terms.

7. Shipping and Delivery

Shipping destinations, available delivery methods, shipping charges, processing times, and estimated delivery times are described in our Shipping Policy and displayed at checkout where applicable.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Delivery may be affected by carrier delays, weather, customs procedures where applicable, incorrect address information, or other circumstances outside our reasonable control.

Nothing in these Terms removes any delivery or consumer rights that apply under relevant law.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are handled according to our published Return & Refund Policy and any applicable Order Cancellation Policy, subject to applicable law.

Please review those policies before placing an order.

If an item arrives damaged, defective, or incorrect, contact our customer support team at sales.flowxwear@gmail.com.

Nothing in these Terms limits mandatory rights available to customers under applicable consumer protection laws.

9. Promotions and Discounts

Promotions, discount codes, and special offers may be subject to additional terms, including eligibility requirements, expiry dates, product exclusions, or minimum purchase requirements.

Applicable conditions will be communicated with the relevant offer.

Promotions cannot be combined unless the offer expressly allows it. Any restriction will be applied subject to applicable law.

10. Intellectual Property

Unless otherwise indicated, the original content on our website, including text, graphics, branding, and other materials, is owned by or licensed to Flowxwear and protected by applicable intellectual property laws.

You may use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate permission, except as permitted by law.

11. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

Third-party services may be governed by their own terms and privacy policies. To the extent permitted by law, Flowxwear is not responsible for the content or practices of independent third-party websites.

The availability of a third-party service does not guarantee or endorse all of its products or services.

12. Website Availability and Security

We aim to keep our website available and functioning properly, but uninterrupted access cannot be guaranteed.

We may update, modify, suspend, or discontinue parts of our website or services where reasonably necessary, subject to applicable law.

You must not introduce malicious code, attempt unauthorized access, or interfere with the operation or security of our website.

13. Limitation of Liability

To the extent permitted by applicable law, Flowxwear will not be liable for indirect or consequential losses arising from the use of our website or services where such exclusions are legally permitted.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights or remedies that apply to your purchase.

14. Indemnification

To the extent permitted by applicable law, you are responsible for losses or claims arising from your unlawful misuse of our website or services.

Nothing in this section creates an obligation to indemnify Flowxwear where doing so would be prohibited by applicable law or removes any rights that cannot lawfully be waived.

15. Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

Please review our Privacy Policy to understand how your information is handled. Any consent required by applicable privacy law will be obtained separately where necessary.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, or legal obligations.

The updated version will be published on our website with a revised date. Changes will apply as permitted by applicable law.

17. Governing Law

These Terms of Service are subject to the laws applicable to Flowxwear's business and the relevant transaction, without excluding any mandatory consumer protections that apply in the customer's jurisdiction.

Any governing-law or dispute-resolution provision will be applied in accordance with applicable law.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

Business Name: Flowxwear

Customer Support Email: sales.flowxwear@gmail.com